Case study · JAX Inc
Web development & design for an industrial lubricants company
We built a user-friendly and secure web portal that enhanced customer interaction and data accessibility for JAX Inc., a leader in industrial lubricants manufacturing.
- 8 moDiscovery to launch
- On timeDelivered to schedule
- 2025Company-wide rollout
How it went
From problem to product
Challenge
JAX Inc. needed a digital solution to improve customer engagement and simplify access to laboratory test results. Their internal systems lacked the tools to offer this functionality efficiently.
Development
Unimedia Technology created a web portal fully integrated with JAX Inc.'s existing database. Using an agile approach, the team delivered iterative versions, maintaining constant communication with the client through virtual meetings and feedback cycles.
Final product
A modern, reliable web portal that allows customers and sales representatives to view test results, track sample histories, and communicate seamlessly with JAX Inc.'s technical team.
Use case and economics
The new platform streamlined data access and customer communication, improving operational efficiency and paving the way for a full rollout to all sales reps and customers at JAX Inc.'s 2025 sales meeting.
More details
The engagement
- Client
- JAX Inc
- Industry
- Manufacturing, industrial lubricants
- Services provided
- Web design & web development
- Timeline
- January 2025: project initiation
- August 2025: web portal launch
- Present: ongoing support
- Technologies
- Web portal
- Database integration
- Agile delivery
All client information is used with permission from JAX Inc.
The detail
Challenge
JAX Inc., a company specialized in the manufacturing of industrial lubricants, aimed to improve customer engagement and communication. Their goal was to provide clients with an easy-to-use tool to access laboratory test results for their used oil samples.
However, they required a secure and efficient solution fully integrated with their internal database system. The company lacked the in-house technical resources to develop such a platform and decided to look for an external technology partner.
Solution
Unimedia Technology designed and developed a web portal fully integrated with JAX Inc.'s existing database system. The portal allows customers to easily access laboratory test results, review sample histories, and communicate directly with the technical team.
Unimedia's team provided a collaborative working environment through Agile methodologies, regular virtual meetings, and continuous communication. Thanks to their extensive technical knowledge, they were able to troubleshoot and resolve issues quickly throughout the project.
Outcome
Unimedia Technology successfully launched JAX Inc.'s web portal, implementing all requested modifications following the initial beta phase with a limited group of sales representatives and customers. The project was delivered on schedule and received positive feedback for its usability and reliability.
The client is now preparing for a full rollout during their company-wide sales meeting in October 2025. Unimedia demonstrated excellent project management and support capabilities, providing quick and effective solutions to all technical challenges that arose.
In their words
What the client said
Unimedia Technology has successfully launched our web portal and made the necessary modifications based on the feedback received. The team has provided good project management and support, and they have an extensive knowledge base that allows them to troubleshoot issues effectively.
Chris FotiVP of Technology, JAX Inc
Related case studies
Success in action
Real-world examples of how our strategies and solutions have addressed the challenges our clients brought us.
Real-time campaign analytics for a digital advertising company
Out of Home Masters: 20%+ lower operational costs.
View projectSoftware that turned smart socks into a product
Milbotix: +30% increase in device selling price.
View projectA dedicated team on a messaging backend built to scale
Payemoji: 30% reduction in development time.
View project
We are your software development partner
Ready to transform your business with technology solutions that deliver? Connect with us to explore how our expertise can bring your project to life.